How To Cancel Virgin Active Membership? 2 Easy Ways!

How To Cancel Virgin Active Membership?

Virgin Active Membership

Virgin Active Membership is a popular choice for individuals looking to stay physically active and maintain a healthy lifestyle. With state-of-the-art facilities and a wide range of fitness classes, Virgin Active provides an excellent environment for gym enthusiasts. Members at Virgin Active also have the advantage of access to modern equipment, experienced trainers, and a supportive community of like-minded individuals.

One of the key features of a Virgin Active Membership is the flexibility it offers. Individuals can choose from various membership options, including standard memberships and digital memberships. This wide range of options ensures that there is a suitable membership package for everyone, allowing individuals to customize their gym experience based on their needs and preferences.

Whether you are looking for a gym with a vibrant atmosphere, cutting-edge equipment, or a dedicated community, Virgin Active Membership has got you covered. With a commitment to helping individuals achieve their fitness goals, Virgin Active provides a professional and welcoming environment for members to stay active, fit, and motivated.


The rise of digital technology has brought about many changes in our daily lives, and the fitness industry is no exception. Virgin Active has recognized the need to adapt to these changes by introducing a Digital Membership option. This innovative offering allows individuals to access a range of fitness content and workouts from the comfort of their own home, providing convenience and flexibility in an increasingly busy world.

With a Digital Membership, members gain access to a wide variety of virtual fitness classes, interactive workouts, and expert trainers who are dedicated to helping individuals meet their fitness goals. Whether you prefer high-intensity interval training, yoga, or strength training, there is something for everyone. The digital platform also provides access to nutrition tips and personalized workout plans, ensuring that members receive a holistic approach to their fitness journey. As technology continues to evolve, Virgin Active’s Digital Membership keeps pace, providing a convenient way for individuals to stay active and healthy no matter where they are.


When considering becoming a member of Virgin Active, you have the choice to join one of their many clubs located around the world. With their extensive range of fitness facilities, classes, and amenities, there is sure to be a club that suits your preferences and goals. Whether you are looking for a vibrant city location with state-of-the-art equipment or a more relaxed and tranquil atmosphere surrounded by nature, Virgin Active has a club for you. Each club offers a unique experience designed to cater to the individual needs of its members, ensuring that you can find the perfect place to achieve your fitness aspirations.

Being a member of a Virgin Active club not only gives you access to top-notch fitness facilities but also opens doors to a vibrant and active community. By joining a club, you become part of a network of like-minded individuals who share a commitment to health and well-being. This sense of community is fostered through various social events, group activities, and specialized programs that encourage interaction and support among members. No matter your fitness level or preferred workout style, you can find a welcoming and supportive environment within a Virgin Active club where you can connect with others who share your passion for a healthy lifestyle.

Can You Cancel Your Virgin Active Gym Membership?

To terminate your Virgin Active gym membership, the process is straightforward and manageable. Whether it’s due to a change in circumstances or a shift in fitness goals, you can cancel your membership. By adhering to the outlined procedures, you can complete the cancellation smoothly and efficiently.

Firstly, contact the Virgin Active customer service team to initiate the cancellation process. You may do this by phone or online, depending on your preference. When reaching out via phone, ensure you provide your membership details and explain your intent to cancel. The customer service representative will guide you through the required steps and answer any inquiries you may have. Alternatively, if you prefer an online approach, visit the Virgin Active website and access the cancellation form. Fill out the necessary information and submit the request. Rest assured that the cancellation process aims to ensure convenience and professionalism for all members.

How To Cancel Virgin Active Membership Over Phone?

To cancel your Virgin Active membership over the phone, you will need to follow a few simple steps. First, ensure that you have all the necessary information at hand, including your membership details and the reason for cancellation. It is important to stay professional and courteous throughout the process.

Begin by calling the Virgin Active customer service hotline, which can be found on their official website. Clearly state that you wish to cancel your membership and provide the representative with all the required details. Be prepared to answer any questions they may have regarding your decision to cancel. It is crucial to remain calm and patient during the call, as the representative will guide you through the necessary steps to complete the cancellation process. Once the cancellation is confirmed, it is advisable to ask for a cancellation reference number as proof of your request.

How To Cancel Virgin Active Membership Online?

To cancel your Virgin Active membership online, follow the simple steps outlined below. Firstly, visit the official Virgin Active website and log into your account using your registered email address and password. Once you are logged in, navigate to the membership section and select the option to manage or cancel your membership. This will direct you to a cancellation form where you will need to provide relevant details such as your membership number and reason for cancellation. It is important to fill out the form accurately and clearly, ensuring all required information is included.

After submitting the cancellation form, you will receive a confirmation email acknowledging your request. In this email, you may also be provided with additional instructions or conditions regarding the cancellation process. It is crucial to keep this email for reference in case of any complications or disputes later on. Remember, cancelling your membership online is a convenient and straightforward method that gives you control over your membership status, providing a hassle-free solution for those seeking to conclude their Virgin Active membership.

Can You Get A Refund From Virgin Active?

Virgin Active has a comprehensive refund policy in place for its members, ensuring that their financial investments are protected. In the event of unforeseen circumstances or dissatisfaction with the services provided, members may be eligible for a refund. However, it is essential to carefully review the terms and conditions associated with the membership agreement to determine the specific circumstances under which a refund can be requested.

To initiate a refund request, members are required to contact the Virgin Active customer service team. Providing relevant details such as the reason for the refund and any supporting documentation will help expedite the process. It is advisable to remain patient during this time, as the refund process may involve administrative steps such as verification and approval. The Virgin Active team strives to handle refund requests promptly and efficiently, ensuring that members feel valued and supported throughout the process.

Can You Freeze Your Virgin Active Membership?

To accommodate unforeseen circumstances or temporary changes in your routine, Virgin Active offers its members the option to freeze their membership. This feature allows you to temporarily suspend your membership for a specific period of time while ensuring that your progress and commitment to your fitness goals remain intact.

When you freeze your Virgin Active membership, you can take a break from your regular fees without losing any of the progress you have made. This is especially beneficial if you are going on vacation, facing an injury, or simply need some time off. During the freeze period, your membership will be put on hold, and you will not be charged any fees. This means that you can take the time you need without any financial concerns or commitments. However, it is important to note that freezing your membership also means that you will not have access to the facilities and benefits offered by Virgin Active during this time.

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