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If you’ve recently purchased the new Xbox Series X, you may have noticed an issue that some users are reporting: the console randomly shutting itself off. This issue can be particularly frustrating, as it interrupts your gaming experience and can cause you to lose progress in your game.

Thankfully, there are ways to prevent your console from auto-restarting, and this blog post will provide you with some steps to help you stop the console from randomly turning off. We’ll discuss common reasons why your console may be restarting itself and some solutions you can take to help prevent it from happening in the future.

With a few simple steps, you can have peace of mind that you won’t have to worry about your console randomly shutting down in the middle of your gaming session. So if you’re having trouble with your Xbox Series X auto-restarting, read on for some tips and tricks to help you get your console working properly again.

1. Check the console settings

The first step in troubleshooting your Xbox Series X turning off by itself is to check the console settings. You may have inadvertently enabled a power-saving mode or set the console to restart automatically after a certain period of inactivity. To find the settings, access the Xbox Home screen, then select the Gear icon at the far left. This will open System settings. From here, look for the Power & startup tab, then select Power mode & startup. You can also check the Instant-on option to make sure it is turned off. If it is enabled, you will need to disable it to stop the console from restarting itself.

2. Clean the console and game disk

The second step in troubleshooting an Xbox Series X that turns off by itself is to clean the console and game disk. This is important as dust and other debris can interfere with the internal components and cause the console to turn off unexpectedly. To clean the console, use a damp cloth to wipe away any dust or debris. For the game disk, use a soft, lint-free cloth and wipe away any dust or dirt from the disk’s surface. If the disk is scratched or damaged, try using a disk repair kit. After cleaning the console and game disk, try running the game again and see if the issue is resolved.

3. Update the console software

The third step in fixing the Xbox Series X auto restarting issue is to update the console software. To do this, first press the Xbox button on your controller to bring up the Guide menu. Then, navigate over to the System section, where you will be able to check for available updates. If there are any updates available, download and install them. This will ensure that you have the latest version of the Xbox Series X software, which should fix any issues that you may be having with the console auto restarting.

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4. Check the power supply connection

The fourth solution to try when your Xbox Series X turns off by itself is to check the power supply connection. Make sure the power supply cable is firmly and securely connected to both the console and the wall outlet. It’s possible that the connection has become loose, resulting in an unstable power supply and causing the console to shut down. If the connection is stable, then make sure the power supply cable is not damaged. If the cable is damaged, you may need to replace it in order to fix the issue.

5. Consider a factory reset

If you’ve tried all of the above fixes and your Xbox Series X still randomly shuts off, then it’s time to consider a factory reset. This will erase all of your data and settings, so make sure to back up any important information before attempting it. This can be done through the console’s “System Settings” menu. Select “Console Settings”, then “Reset Console”, then “Full Reset”. Then, follow the on-screen instructions to complete the reset.


All in all, the Xbox Series X randomly turning off can be a frustrating issue, but luckily there are a few easy steps you can take to stop it from happening. By checking for software updates, ensuring the console is in a well-ventilated area, and changing the power settings, you should be able to fix the issue and keep your console from randomly restarting. With these tips in mind, you should be able to maximize your gaming experience and enjoy your Xbox Series X for years to come.

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